Sprout Social
Jackie Baum serves as the Senior Manager of Solutions Engineering at Sprout Social, Inc., since April 2019, leading a team focused on specialized industry verticals and managing post-sales Solutions Architecture to enhance customer adoption and satisfaction. Previously, at Sprinklr from February 2015 to April 2019, Jackie managed Implementation Consultants to deliver customized software solutions and developed global standards for client engagement. Additional experience includes roles at HY Connect, Sears Holdings Corporation, and ING DIRECT, showcasing expertise in community management and social media strategies. Jackie holds a Master of Science in Integrated Marketing Communications from Roosevelt University and a Bachelor of Science in Communication from Illinois State University.
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Sprout Social
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Sprout Social offers deep social media listening and analytics, social management, customer care and advocacy solutions to more than 25,000 brands and agencies worldwide. Sprout’s unified platform integrates the power of social throughout every aspect of a business and enables social leaders at every level to extract valuable data and insights that drive their business forward.