Jerri T.

Jerri T. is a Senior Customer Success Manager at Sprout Social, Inc., specializing in customer retention since September 2021. Prior experience includes serving as a Sales Manager for Salesforce Renewals at ServiceSource from January 2018 to September 2021. Jerri has also held multiple positions at VXI Global Solutions, LLC from August 2011 to December 2017, including Operations Manager and Team Leader where responsibilities encompassed coaching team leaders, managing performance reviews, and resolving customer issues. Earlier roles include Technical/Customer Service Representative, where support was provided for AT&T services, and teaching positions at English Learning Centers. Jerri holds a Bachelor of Arts degree in Political Science and Government from the University of Makati.