Dan McFarland

Dan McFarland currently serves as an Implementation Specialist at SpryPoint since April 2023. Prior experience includes roles as Customer Service Manager at Veolia North America, where oversight of customer service and billing operations took place from October 2020 to March 2023. Previously, Dan worked at American Water in various capacities, including Senior Specialist, managing operations related to customer service, billing, collections, and quality assurance from October 2017 to October 2020, and as Senior Customer Service/Field Service Representative from December 2015 to November 2016, focusing on customer inquiries and billing processes. Dan’s earlier experience includes an Account Manager position at Nextiva, emphasizing client satisfaction and product demonstrations from January 2017 to October 2017, and heading a team at Universal Background Screening as Manager of Occupational Health and Drug Testing from November 2014 to December 2015. Dan McFarland holds a Bachelor's degree in Kinesiology and Exercise Science from Arizona State University.