Jeff Powers

Jeff Powers is a seasoned professional in customer success and project management with extensive experience in the retail and supplier domains. Currently serving as a Senior Customer Success Executive at SPS Commerce since February 2012, Jeff has enhanced customer strategies to achieve 20% yearly growth and played a pivotal role in establishing the Customer Success team. Previous roles at SPS Commerce include leadership positions in supplier implementation and project management, where Jeff drove significant improvements, including a 25% increase in resource allocation efficiency and a 75% reduction in time to customer value. Prior experience at Edifice Information Management includes managing extensive portfolios of projects, and educational qualifications include a B.S. in Business with a focus on Operations Process Management and Marketing from Indiana University's Kelley School of Business.