Joel Jacob is an experienced professional currently serving as a Technical Account Manager at SPS Commerce since November 2021, specializing in various Retail Industry verticals, including fashion, sports, beauty, kids wear, homewares, and pharmacy franchise retail in Australia. Prior to this role, Joel worked as a Data Analyst and Customer Service Consultant at AusNet Services from August 2019 to November 2021, and as a Collections Specialist at Recoveriescorp from June 2017 to June 2018. Joel is pursuing a Graduate Certificate in Business Analytics at RMIT University, expected to complete in August 2024, and holds a Bachelor of Computer Science in Software Development from Swinburne University of Technology, completed in 2020. Joel's educational journey began with the attainment of a Victorian Certificate of Education from Parade College in 2016.
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