John Caneday

John Caneday has extensive experience in continuous improvement and technical writing, currently serving as Senior Continuous Improvement Manager at SPS Commerce since August 2008. In this role, John designs, implements, and measures critical business processes, promotes a continuous improvement culture, and manages the Operational Readiness & Confidence Program. John is skilled in data analysis and reporting, facilitating process improvement initiatives, and collaborating with cross-functional teams. Previously, John held positions as a Technical Writer at SPS Commerce, Delphax Technologies, and Pakon, where responsibilities included developing product documentation, managing incident communications, and training support staff. John holds a Bachelor of Arts in English Literature from Bethel University.