Kendra Wiswell is a seasoned professional with extensive experience in customer solutions and technical account management. Currently serving as a Customer Solutions Architect II at SPS Commerce since July 2022, Kendra leverages insights to recommend best practices and enhance customer solutions. Prior experience includes leadership as Team Lead in Managed Services at Solifi, where Kendra managed a cloud support team and handled complex troubleshooting. Kendra's career also features roles in client support and technical documentation at various organizations, including HealthPartners and Bite Squad, showcasing a strong background in problem resolution and training development. Kendra holds a Master of Science in Technical and Scientific Communication from Metro State University and a Bachelor of Science in the same field from the University of Minnesota, complemented by minors in Digital Media Studies and Learning Technologies.
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