Michael Massaroni is an accomplished professional with extensive experience in sales and customer operations. Currently serving as Manager II, Sales/Customer Operations at SPS Commerce since May 2021, Michael focuses on developing processes to enhance internal efficiencies and support sales effectiveness. Previous roles at SPS Commerce included Customer Success Advocate, where the emphasis was on optimizing supply chain operations through innovative technology and expert service. Prior to SPS Commerce, Michael held the position of Business Development Manager for Samsung Channel Sales at Insight, where responsibilities included executing go-to-market strategies and training sales teams. Additional experience includes roles as Account Executive at ComResource, Account Manager at Algorithm, Inc., and Support Renewals Representative at Dell. Michael holds a Bachelor's degree in Business Administration from Shawnee State University, graduating Summa Cum Laude.
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