Molly Hedlund is an experienced leader currently serving as the Director of Customer Success Operations at SPS Commerce, where they focus on strategic execution and supporting teams through growth and transformation. They have over 15 years of expertise in customer success, consulting, and project management across various global roles, including significant positions at Korn Ferry and Cargill. Molly also holds a BA from Viterbo University and is pursuing further education at CenterPoint Massage and Shiatsu Therapy School and Clinic. Past experiences include leading project management teams and managing operations in leadership assessment and talent architecture.
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