Patrick Leininger is a seasoned professional in workforce analysis and customer support, currently serving as the Lead Workforce Analyst at SPS Commerce since August 2017. With expertise in globalization and strategic operating plans, Patrick has successfully driven initiatives to enhance self-service options in customer support. Previous roles include Senior Workforce Analyst and various analyst positions, where responsibilities encompassed KPI management, quality assurance, and team mentoring. Prior experience includes leadership roles at Rogan's Shoes and hands-on management in landscaping and human resources. Patrick holds a Bachelor's degree in Business Administration and Human Resources from Winona State University, achieving a GPA of 3.63.
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