Patrick Sharkey is an experienced professional with a diverse background in customer support, technical account management, and recruitment. Currently a Solution Architect and Technical Account Manager at SPS Commerce, Patrick specializes in building operational relationships with suppliers and retailers, acting as a technical escalation for strategic accounts. Previous roles include Customer Success Manager at Billiyo Health Inc., where Patrick communicated complex technology issues in simple terms, and IT Managed Services Associate at Foodsby, providing support to end users. Patrick also has recruitment experience as a Digital and Development Recruiter at TEKsystems and has demonstrated leadership as Managing Editor and Host for Radio K, developing arts and culture content. Educational qualifications include a Bachelor of Arts in Journalism from the University of Minnesota and an Associate of Arts degree from Saint Paul College.
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