Jim Lay

Jim Lay is an experienced Key Account Manager at Swiss Post Solutions since October 2021, with a solid background in managing document and administrative services across various organizations. Prior to this, Lay held multiple roles at Mitie from October 2013 to October 2021, including Account Manager and Operations Manager, overseeing a 24/7 off-site print production facility with a team of 42 operators. Previous positions include DLC Operations Manager at Xerox, Admin Services Manager at CMS Cameron McKenna, and Contract Development Manager at TNT Express, where responsibilities spanned across managing teams and ensuring high-quality administrative services. Lay began a career at GlaxoSmithkline Stockley Park as an Operations Supervisor, demonstrating a long-standing commitment to operational excellence. Education was completed at Douay Martyrs from 1979 to 1983.