Antonius Susilo is currently the CS Team Lead for the Premium Channel at SPX Express, where they lead and develop the Customer Service team to provide proactive and solution-oriented service for premium customers. Previously, Antonius held multiple leadership roles at PT VADS Indonesia, including Team Leader for various projects related to Customer Service, where they monitored team performance and provided coaching and training to meet key performance indicators. Antonius earned a Bachelor's degree in Education, focusing on Indonesian Language and Literature, from Universitas Veteran Bangun Nusantara in 2018.
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