Keya Washington has over 10 years of work experience in various managerial roles. Keya began their career at Gogotech Inc as a Processing Manager, where they successfully accomplished customer service objectives by recruiting, training, and managing a team of over 30 customer service agents. During their time at Gogotech Inc, Keya also contributed to strategic plans and reviews, implemented system improvements, and met customer service goals.
In 2017, Keya joined Spytec GPS as the Director of Logistics. In this role, they were responsible for order execution and deliveries, ensuring the timely delivery of consumer goods. Keya brought strategic oversight to the warehouse operation function and managed the logistics network from source to delivery. Keya effectively balanced service, cost, and high-performance levels within the organization.
Later in 2017, Keya transitioned to SpyTec as an Operations Manager. In this position, they improved operational systems, processes, and policies to support the organization's mission. Keya drove initiatives for long-term operational excellence and performed quality controls. Keya also supervised international office locations, oversaw marketplace inventory shipments, and handled correspondence with key accounts.
Keya's work experience highlights their expertise in logistics, operations management, and customer service. Keya has consistently demonstrated strong leadership skills and a commitment to achieving organizational goals.
From 2009 to 2011, Keya Washington attended the Borough of Manhattan Community College, where they obtained an Associate of Arts and Sciences (A.A.S.) degree in Business Management.
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