Benjamin Moreau

Head Of Customer Success at Squadeasy

Benjamin Moreau has a diverse work experience spanning various industries and roles. Benjamin has worked as the Head of Customer Success at Squadeasy, where they managed the Customer Success and Support team and ensured customer satisfaction and loyalty. Benjamin also handled operations, project management, key account management, and product coordination. Prior to that, they served as a Customer Success/Project Manager at Squadeasy, responsible for motivating individuals to adopt healthy and responsible lifestyle habits through a gamified platform.

Before joining Squadeasy, Benjamin held positions as a Customer Success Manager at Meilleurs Agents and Agorastore, where they focused on ensuring customer success and satisfaction. Benjamin also founded Allgrail, a start-up venture, where they played a crucial role as the Founder.

Additionally, Benjamin has experience at Maestro Corporation as a Project Manager and Customer Care Manager, where they contributed to the development of new promotional and distribution models in the live entertainment industry. Benjamin also worked as a Business Development Manager at Wǒwèi 五味, contributing to the development of a mobile application connecting food and beverage experts with Chinese food enthusiasts.

Furthermore, Benjamin served as a Consultant at April English, where they provided strategic and operational recommendations for the company's expansion into the Chinese market. Benjamin also worked as an Account Manager at Go Shop, the first digital agency dedicated to creating traffic in outlets, offering digital solutions to retail chains.

Benjamin started their career as a Sales Representative at ITRC and Mediapost, where they focused on commercial development in the communication products industry.

Overall, Benjamin Moreau has demonstrated their expertise in customer success, project management, business development, and strategic consulting across various organizations and industries.

Benjamin Moreau completed their education as follows:

- From 2009 to 2011, they attended Lycée Jean Zay and obtained an HND in International Trade.

- Benjamin then enrolled at France Business School from 2011 to 2013 and earned a Bachelor's degree in Commerce & Gestion.

- In 2013, Benjamin pursued further studies at Tongji University, where they obtained a Master's degree (Master 1) in Trade and Management during the academic year 2013-2014.

- Continuing their education, Benjamin attended École Supérieure de Commerce Et de Management - ESCEM in Shanghai from 2014 to 2015, where they earned a second Master's degree (Master 2) in Entrepreneurship and Innovation.

Links


Timeline

  • Head Of Customer Success

    August, 2021 - present

  • Customer Success / Project Manager

    November, 2019