Adam S.

Adam S. is an accomplished professional in customer support and operations, currently serving as the Director of Customer Support at Squarespace since May 2012. Adam began at Squarespace as a Customer Operations Advisor and progressed through roles including Team Lead, Senior Manager, and Customer Operations Manager, ultimately leading a global team to manage technical escalations and foster collaboration with product and engineering teams. Prior experience includes roles in marketing and volunteer management with companies such as Sensible Reason and HeadCount, along with internships in music marketing and general marketing at various organizations. Adam holds a Bachelor of Science degree in Marketing from SUNY New Paltz and has experience with social media promotion, web development coordination, and volunteer team management.