Danit Abaud is an experienced professional with a strong background in account management and customer success, currently serving as Senior Manager of Account Management at Squarespace since August 2013. Responsibilities include managing a global team, establishing support workflows, creating playbooks, building Salesforce reports, and collaborating with various departments to enhance customer experience. Previous roles at Squarespace include Senior Team Lead of Customer Success and Commerce Specialist Lead, where Danit developed efficient systems for onboarding and retention and advocated for customer needs in product meetings. Earlier experience spans customer service roles at companies like 3rd Ward, Built NY, and Fred Flare Inc., demonstrating a consistent focus on customer satisfaction and operational excellence. Danit holds a degree in Professional Photography from Brooks Institute.
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