David Oliveira has extensive experience in product support and technical roles, currently serving as a Senior Product Specialist at Squarespace since February 2014. In this position, David has led Agile and Scrum initiatives to improve processes and automate implementations while collaborating cross-functionally to analyze customer feedback and system outages. Previous roles at Squarespace include managing Tier 3 analytics escalations and developing JIRA reports to enhance operational efficiency. David's earlier experience encompasses bilingual support and IT technical support at Rational Group and Stream Global Services, respectively. David's educational background includes a postgraduate degree in Cloud Computing and Software Development from the University of Galway and a Bachelor's degree in Digital Marketing and Cloud Computing from Dublin Business School.
This person is not in any teams
This person is not in any offices