Emma Browne

Emma Browne is an experienced professional with a robust background in product support and customer operations, currently serving as Senior Manager for Product Support at Squarespace since July 2013. Emma has successfully managed globally distributed teams across various roles, focusing on advanced escalations and operational excellence. Notable accomplishments include leading a Stevie Award-winning team and building performance management frameworks. Prior experience includes roles in digital media support and technical training for Microsoft Xbox, where Emma demonstrated strong leadership and technical support skills. Emma holds a Bachelor of Business in Management from Technological University Dublin and a Diploma in Digital Marketing from Irish Times Training.