Jason Cox is an experienced professional in product support and customer service, currently serving as Product Support Lead at Squarespace since April 2015. Jason's role involves providing advanced support for escalated cases by leveraging knowledge of the platform and various programming languages, as well as collaborating with cross-functional teams to enhance products and processes. Prior experience includes positions at Squarespace as Senior Product Specialist and Senior Customer Support Advisor, focusing on delivering accurate customer support across multiple channels. Jason's earlier roles include Customer Support Advisor at Penneys, Assistant Youth Activities Worker with the Aisling Project, and various customer service positions at Imagine Communications Group. Jason holds a Bachelor of Arts in Social Care from DIT Mountjoy Square.
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