Jay Fallon, MBA, serves as the Content Team Manager at Squarespace since March 2021, leading a team of six writers and overseeing a comprehensive knowledge base and communication materials. Notable achievements include a 32% increase in library usage through a complete overhaul, team expansion, and improved operational processes recognized with a 2023 Stevie award nomination. Prior to Squarespace, Jay held roles at Lyft, managing UX writers and strategists, and AT&T, contributing to the digital customer experience across various leadership positions. Jay's education includes an MBA in Data Analysis from Louisiana State University and a forthcoming Diploma in UX/UI Design.
This person is not in the org chart
This person is not in any teams
This person is not in any offices