Roselind R.

Roselind R. is a seasoned technical communicator with extensive experience in creating user-focused documentation and content across various industries. Currently serving as a Senior Technical Writer at Squarespace since July 2021, Roselind develops resources for Customer Operations to enhance customer support. Previous roles include Content Specialist at Lyft, where the focus was on simplifying help experiences, and Digital Content Writer at HCA Healthcare, where informative content was created for virtual patients. Roselind also has a background as a freelance writer and strategist, supporting diverse businesses and projects. Notable achievements include data management at Project Return and modernizing The Miami Laker by launching its first website. Roselind holds a Bachelor of Arts in English Language and Literature and a certificate in Exile Studies from Florida International University, along with continuous learning courses in grant writing and storytelling with data.