Nancy Flagg is an experienced Customer Support professional currently working as a Service Delivery Manager at SquareTrade since 2020. Previously, they held the same title at PlumChoice, where they worked from 2016 to 2020, and served as a Customer Care Supervisor from 2006 to 2016. Nancy has a demonstrated history in the information technology and services industry, with skills in Service Delivery, Customer Service, Business Process Improvement, and Customer Satisfaction. They are pursuing a Bachelor of Business Administration (BBA) in Business/Corporate Communications at Bryant University.
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