Over the past decade, Allstate Protection Plans (previously branded and known outside the U.S. as SquareTrade) has revolutionized the product protection industry. We’ve done it through innovation, seamless customer experiences, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors, and why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in North America to protect everything from smartphones to appliances, TVs to furniture, and more.


Insurance

SquareTrade

SquareTrade's headquarters in Brisbane, CA, United States

This department focuses on enhancing customer satisfaction and streamlining service processes across various channels.

Customer Experience Operations

The Sales Operations Team at SquareTrade is dedicated to optimizing the sales process and driving revenue growth across various regions. This team works closely with sales representatives and management to analyze performance metrics, implement effective sales strategies, and enhance customer engagement. By streamlining operations and supporting channel partners, the team ensures consistent delivery of superior product protection services, aligning with SquareTrade's commitment to customer satisfaction and innovation.

Sales Operations Team

This department is responsible for designing, developing, and maintaining software applications.

Software Development

The Leadership Team at SquareTrade is responsible for setting the strategic direction of the company, driving innovation in product protection, and ensuring a seamless customer experience. Comprising executives from various domains, they collaborate to enhance partnerships, optimize operations, and develop growth strategies, all while upholding the company’s commitment to customer-centric values and maintaining trust with millions of customers and industry partners.

Leadership Team

This department focuses on enhancing organizational effectiveness through strategic planning and operational management.

Business Strategy and Operations

The Product Management Team at SquareTrade drives the development and enhancement of innovative protection plans and services, ensuring they meet customer needs and align with market trends. This team collaborates cross-functionally to define product strategy, manage the product lifecycle, and prioritize features while focusing on delivering seamless customer experiences. By analyzing market data and customer feedback, they aim to enhance the value of Allstate Protection Plans and maintain the company's leadership in the product protection industry.

Product Management Team

The Growth Strategy Team at SquareTrade is focused on identifying and executing initiatives that drive business expansion and enhance market positioning. By leveraging data analytics and market insights, the team develops strategic partnerships and innovative solutions, ensuring that SquareTrade continues to lead in the product protection industry while optimizing customer satisfaction and retention.

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Other teams

Sales Operations Team

Software Development

Leadership Team

Business Strategy and Operations

Product Management Team

Growth Strategy Team