Mateja Ignjatovic

Mateja Ignjatović is an accomplished Information Technology Service Delivery Manager at SR Technics Group since November 2020, responsible for managing IT infrastructure and end user services, while ensuring optimal service delivery from IT workspace service providers. Prior to this role, Mateja served as an Information Technology Services Specialist, focusing on digitalizing the workspace, migrating to a new service provider, and implementing ServiceNow to enhance ticketing and management processes. Mateja's experience includes a tenure as a Junior Consultant at Simplify Consulting, where process optimization was a key focus, as well as roles in operational assistance and project team collaboration. Educational qualifications include a degree in Quality Control and Standardisation from FON, University of Belgrade.