Adam Halstead has a strong background in customer support and product management within the SaaS and healthcare industries. From September 2018 to January 2022, Adam worked at symplr, where roles included Customer Support Manager, Product Manager, and Client Support Specialist, achieving significant reductions in case resolution times and contributing to product innovations. Previously, Adam was a Customer Quality Supervisor at Apria Healthcare, leading a team to meet quality standards in a call center environment. Currently, Adam serves as a Sr. Product Management Specialist at SS&C Technologies, focusing on the development of financial technology solutions. Adam possesses an Associate's degree in Business Administration and Management from the University of Phoenix and a Bachelor's degree in Computer/Information Technology Administration and Management from Western Governors University.
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