Elissa Armstrong is an experienced Customer Service Manager with a strong background in both manufacturing and call centers. They have held various leadership roles, including Manager of Telecom Service Delivery at SS&C Technologies since 2022, and previously, they served as MVH Customer Service Manager at WPS Health Insurance and Customer Care Manager at Alliance Laundry Systems LLC. Elissa holds a Bachelor of Arts in Communication/Marketing from the University of Wisconsin-Whitewater, which they obtained in 1998. Their expertise encompasses people management, customer service, sales, and strategic planning.
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