Eric Jin is a Senior Director of Professional Services at SS&C Technologies, where they focus on delivering excellent customer service and successful Salesforce projects in the financial services industry. They have a proven track record in various aspects of Salesforce implementation, including business requirements, solution design, configuration, deployments, and support. Prior to their current role, Eric held positions such as Director of Product Management at Tier1 Financial Solutions and worked as a Research and Teaching Assistant at the University of Waterloo, where they earned both a Master's and Bachelor's degree in Applied Mathematics.
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