Felicity See is an experienced executive manager with a strong background in contact centre operations. Since February 2023, Felicity has been serving as the Executive Manager of the Contact Centre at SS&C Technologies. Prior to this, Felicity held multiple roles at Mine Super from January 2019 to February 2023, including Executive Manager and Acting Executive Manager of the Contact Centre, and as Manager of Outbound Operations. Felicity's earlier experience includes leadership positions at nib health funds, focusing on retention and customer care teams, and a long tenure at Commonwealth Bank as a Team Leader. Felicity began their career as a Store Manager at Vodafone. Educational qualifications include an RG146 in Financial Planning and Services from Kaplan Australia and completion of the HSC from Waratah Technology High School.
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