Lisa Cox is currently the Director of Client Services Voice at SS&C Technologies, where they lead and develop a world-class voice service across multiple sites in the UK, Ireland, and India, managing a team of 250. Previously, Lisa held various positions at E.ON, culminating in the role of Customer Service Senior Manager, where they managed a team and drove sales planning. In addition, Lisa gained extensive experience from their tenure at SS&C Technologies, initially serving as Customer Experience Manager before advancing to their current leadership role. Their career began as Office Manager in a private dental practice from 1983 to 1997, followed by a role in customer service at Asda.
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