Mark Olsen is an experienced Senior Business Analyst with a strong background in Digital and Agile methodologies. Olsen's career includes significant roles at Coles Financial Services and SS&C Technologies, focusing on the delivery of key work packages for clients in the Superannuation and Wealth Management sectors. At SS&C Technologies, responsibilities encompass analysis, documentation, and serving as a subject matter expert throughout development, testing, and quality assurance phases for APIs and member websites, as well as legislative compliance. Prior experience includes positions as a Business Analyst and Project Manager at the City of Melbourne and a Business Analyst at ANZ Banking Group Limited, along with a role as a Digital Business Analyst at the Department of State Development, Business and Innovation.
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