Michael Helmers is an experienced professional in customer support and technical project management, currently serving as the Chief Customer Support Officer (APAC) and Senior Director for Customer Support & Managed Services at SS&C Technologies since June 2022. Prior to this role, Michael held various positions at DST Systems, AMP, AXA, and Superpartners, where expertise in performance, scalability, and IT delivery management was demonstrated. Key accomplishments include leading IT teams, successfully delivering software upgrades, and enhancing customer satisfaction through improved support services. With an educational background in BA Computing and Information Systems from Monash University, Michael has built a solid career spanning several sectors, including finance, technology, and emergency services.
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