Shapiro Shaik Defries & Associates (SSDA) is a world-class collections and recoveries business with operations in Johannesburg and Cape Town, South Africa.  Since 2004, SSDA has consistently been one of the top collections companies with clients that include financial services and telecommunication providers, retailers, utilities, government institutions and healthcare providers. Our collections portfolio leverages off a powerful data and analytics platform, backed by teams of skilled professionals capable of ensuring strategic alignment to our clients’ measures of success. We structure our collections methodologies to align with each client’s specific requirements, lifecycle and internal score cards. 

SHAPIRO SHAIK DEFRIES AND ASSOCIATES

SHAPIRO SHAIK DEFRIES AND ASSOCIATES' headquarters in RANDBURG, South Africa

Yaron Shapiro

Lidija Popovic

Desmond Skhosana

This department focuses on managing and collecting outstanding debts to ensure timely payments and minimize financial loss.

Debt Management

This department manages customer inquiries and ensures a high standard of service.

Customer Support

This department is responsible for managing employee relations, recruitment, training, and organizational development.

Human Resources

This department provides technical support for IT systems and facilitates training programs to enhance user skills and knowledge.

SHAPIRO SHAIK DEFRIES AND ASSOCIATES

Org chart

Teams

Debt Management

Customer Support

Human Resources

IT Support and Training

Offices

SHAPIRO SHAIK DEFRIES AND ASSOCIATES

Org chart

Teams

Debt Management

Customer Support

Human Resources

IT Support and Training

Offices

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