Stan L. is a Service Design Lead with extensive experience in tailoring service management operating models across various industries, including aviation, digital advertising, and healthcare. They have held positions at organizations such as HM Revenue & Customs and the NHS, focusing on establishing compliant and agile frameworks for service delivery. Currently, Stan leads service design initiatives at SSE plc, addressing the complexities of UK renewable energy transmission, while also pursuing a Master's degree in Theoretical and Mathematical Physics and studying Systems Thinking through The Open University. Their career includes significant contributions to the London 2012 Ceremonies and major projects like Track and Trace Genomics during the Covid-19 pandemic.
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