Lisa O'Neill serves as a Senior Marketing Coordinator at SSOE Group since June 2018, where expertise in marketing strategies is utilized. Previously, Lisa was the Customer Care Manager at GEM Energy, overseeing the customer relationship management process for 250 HVAC and Facility Management contract customers across Toledo, Detroit, Cleveland, and Lima. A background in marketing research includes roles as Service Delivery Lead at MaritzCX, directing customer experience programs and managing a team of researchers, and Senior Program Manager at Maritz, where Lisa led custom customer satisfaction programs for clients in the shipping and automotive sectors. Early career experience includes project management at ORC International. Lisa holds a Bachelor's Degree from Bowling Green State University, majoring in Journalism with a minor in Communications.
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