Jeffrey Tan

Jeffrey Tan is currently the Director of Customer Care Management Services at ST Engineering, where they develop strategies to promote growth and manage operations for a large team. Previously, they served as the Head of the Contact Centre at the National Environment Agency, leading transformation efforts and implementing crucial systems for enhanced efficiency. Jeffrey’s career includes impactful roles at the Ministry of Health, Singapore Pools, and DBS Bank, among others, where they consistently drove service excellence and operational improvements. They hold a Bachelor of Science degree in Economics from the National University of Singapore.