Ben Baker

Ben Baker serves as the Business Systems Manager at St John New Zealand since June 2010, focusing on systems management for the Telecare & Home Health department, with an emphasis on business improvement, performance reporting, and data analytics. Previously, Ben held the position of Northern Region Telecare & Home Health Field Force Leader, overseeing sales and service of medical alarms while managing 23 direct reports and achieving a 25% increase in the customer base. Ben has also served as the Acting National Field Force Manager, where responsibilities included sales, servicing, operational budget management, logistics, and procurement, supervising 22 direct reports and 67 indirect reports. Prior experience includes roles as a Recruitment Consultant at Randstad and Senior Customer Service Officer at Leasing Solutions. Ben Baker holds a Bachelor of Health Sciences in Nursing from Auckland University of Technology.