Douglas Gallagher

Douglas Gallagher serves as the General Manager of Ambulance Operations at Hato Hone St John, leading the Integrated Operations Centre that manages emergency call handling, ambulance dispatch, and non-emergency coordination. With extensive experience in emergency management and operations, Douglas has held various roles within Hato Hone St John, including national leadership for emergency capability functions and significant contributions to strategic communications improvement. Additionally, Douglas was the Executive Director of the New Zealand Blood Service, overseeing blood and organ services in compliance with health regulations. Previous roles include managerial positions in clinical education at Ambulance Victoria and St John New Zealand, contributing to the development of educational programs for paramedic staff. Douglas holds multiple degrees in health science, intensive care paramedicine, and leadership, complemented by specialized training in clinical governance and simulation education.