John Wallace-Thexton

John Wallace-Thexton is an experienced Business Performance Analyst currently employed at St John New Zealand since November 2011, where responsibilities include compiling the monthly Performance Measurement Dashboard and assisting leadership in developing meaningful measures. Previously, John served as a Retail Business Analyst at PGG Wrightson Ltd from January 2016 to November 2018, focusing on gathering project requirements and creating report specifications. Prior experience includes a role as a Business Information Analyst at LeasePlan, which involved data mining and report creation, and a Regional Business Analyst at Virgin Trains, where John implemented improvements in reporting accuracy and customer service processes. John began a career in management as a Customer Service Manager and also worked as an HR Information Manager, introducing a new enterprise database. John holds a BEng degree in Mechanical Engineering from the University of Surrey, earned between 1987 and 1991.