Mikael Alm has extensive experience in service delivery and facilities management, currently serving as a Service Delivery Manager at atNorth and a Senior Facilities Technician at STACK Infrastructure and DigiPlex since November 2019. Previously, Mikael held the position of Site Manager and Service Delivery Manager at Tele2 from January 2017 to November 2019, and as Site Manager at TDC Sverige and TDC Hosting from 2015 to 2014. Earlier roles included Service Manager positions at Verizon Business and Verizon from 2007 to 2011, focusing on customer relationships and operational environments for Hosting and Managed Hosting services. Mikael studied Key Account Management at IHM Business School from 2004 to 2005.
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