Brett Goodman

Brett Goodman is a seasoned customer success professional with extensive experience in managing large ARR portfolios across various sectors, particularly in financial services. Currently serving as a Strategic Customer Success Manager at Stack Overflow, Brett oversees a $4–5M ARR portfolio for strategic accounts, driving retention and expansion in a highly regulated environment. Prior roles include Senior Enterprise Customer Success Manager and Enterprise Customer Success Manager, where Brett consistently exceeded retention targets and achieved significant milestones, such as the largest multi-year deal in Enterprise Tier history. Additionally, Brett's earlier career includes valuable experience at Akka and Dynamix Group, focusing on customer lifecycle management and operational efficiency. Brett holds a Bachelor of Business Administration in Marketing from Kennesaw State University.