Jonathan L. is a seasoned customer success leader with extensive experience in SaaS and AI companies. They served as a Senior Customer Success Manager and Lead Strategic Business Process Consultant at UKG from 2018 to 2022, and held the role of Director of Client Relations and Product Manager at Fusemachines from 2015 to 2016. Jonathan also co-founded YourBing.com and contributed to various roles in organizations such as Morgan Stanley, Feedback Loop, and the New York Yankees. Currently, they work as an Enterprise Customer Success Manager at Stack Overflow and lead customer success efforts at EVERYWHERE Communications. Jonathan is pursuing multiple degrees from Binghamton University and the University of Nottingham.
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