Kathe Slavin has extensive experience in customer success management and leadership, currently serving as the Manager of Customer Success at Stack Overflow since May 2021. Prior to this role, Kathe held positions at Terminix as a Supervisor, overseeing the hiring and training of remote call center agents, and at DHI Group, Inc. as a Senior Manager in the Customer Success Group, where notable achievements included increasing upsell revenue by $475k year-over-year and reducing client resolution response time significantly. Kathe's career also includes experience as an Accounts Manager at Dice Holdings, where management of a multi-million dollar national account portfolio was paramount, and as a Sales Representative at CUMULUS MEDIA, focused on developing client relationships and driving business growth. Kathe earned a Bachelor of Science in Mass Communications from Northwest Missouri State University in 1999.
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