Mendy Rodriguez is a seasoned technical support professional with extensive experience in providing desktop support, network troubleshooting, and audio-visual assistance. Since September 2018, Mendy has served as a Desktop Support Engineer at Stack Overflow, focusing on new hire onboarding and G Suite support. Previous roles include a Desktop Support Technician at Northern Star IT, where responsibilities encompassed handling tier 1/2 issues and managing Intune Mobile Device Management accounts, and a Desktop Support/Audio Visual Technician at Ralph Lauren, addressing desktop operating systems and mobile device configurations. Mendy's journey in technical support began with a Service Desk Analyst role at Time Inc., supporting over 11,000 users, and includes early experience as a Computer Technology Intern at Public School 100 Queens. Mendy holds an Associate of Science degree in Computer Network Technology from Borough of Manhattan Community College.
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