Jared Hunold is an experienced professional in customer success and operations management, currently serving as a Customer Success Manager at Stack Sports since November 2017. In this role, Jared has successfully managed a portfolio of over 75 high-value clients, leading to a 15% increase in renewal rates and a 20% boost in customer satisfaction. Previous positions include Technical & Customer Support Agent at Stack Sports, where Jared managed a support team, reducing client attrition from 34% to under 15%, and various roles in fitness and security operations, showcasing a diverse skill set in client relations, risk management, and operational efficiency. Education includes completion at Wakeland High School.
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