Joshna D'souza is an experienced account manager with a strong background in client service and business development. At StackAdapt since November 2021, Joshna holds the title of Account Manager and Team Lead in Business Development. Previously, Joshna served as a Customer Success Manager at Riipen, where responsibilities included managing daily communications with 50-100 clients and achieving a 98% Customer Satisfaction Score. Prior to Riipen, Joshna worked as an Account Manager at Trufflepig Travel Inc., overseeing 15 to 40 client accounts across more than 20 countries. Joshna holds a Bachelor of Arts in Communication Studies (Honors) from York University.
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