Karlan Wilson is an Analyst in Solutions at StackAdapt since September 2025, focusing on the adoption and launch of Commerce products, client campaign execution, and the growth of the Commerce vertical. Previously, Karlan served as an Associate in Marketplace Support at Turo from March 2023 to October 2025, where workflows were built and implemented to improve customer satisfaction. At Wealthsimple, from July 2020 to June 2022, Karlan worked in Client Experience Operations, leading the onboarding of new QA software for support agents and standardizing support quality, as well as delivering exceptional client experiences in a separate Client Experience role. Karlan's educational background includes a Bachelor's degree in Health Sciences from Western University and certificates in Software Engineering and Data Analytics from BrainStation.
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