Heather Tran

Director Of Customer Operations & CRM (salesforce) at Stackline

Heather Tran is a Senior Salesforce and Revenue Administrator at Stackline, where responsibilities commenced in June 2023. Previously, Heather served as a Senior Salesforce Administrator at apree health from July 2017 to June 2023, achieving notable improvements in CRM functionality that led to a 36% reduction in the sales cycle and an increase in forecast accuracy from 37% to 53%. Earlier roles include Salesforce Administrator and Sales Coordinator at AT&T, where performance consistently exceeded sales and customer experience KPIs, and Retail Sales Consultant, executing over 10 local events to enhance business visibility. Additional experience includes working as a Provider Support Specialist at Regence BlueCross BlueShield of Oregon and as a ZoomCare Associate. Heather holds a Bachelor of Arts in Sociology from Fort Hays State University and completed training at Trailhead by Salesforce.

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Seattle, United States

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