Sofie Pietercil

Sofie Pietercil is a seasoned professional with extensive experience in project management and business transformation, currently serving as a Senior Project Manager at Stad Hasselt since March 2022, where focus lies on transversal projects and the implementation of Lean methodologies. Previously, Sofie held the position of Business Transformation Manager at Mediahuis nv from January 2014 to March 2022, leading Lean change projects and managing customer service strategies. Additional roles include Customer Service Manager and Circulation Manager at Concentra Media, as well as various analytical and managerial positions at KBC Bank, Hewlett-Packard, and AIESEC. Sofie has acquired numerous educational qualifications, including a Lean Six Sigma Black Belt and a Master's degree in Handelsingenieur from Hasselt University, further solidifying expertise in transformative business practices and customer experience management.