Jon L.

Jon L. is an experienced Solutions Engineer with a track record of engaging with prospective customers to identify technical challenges and deliver tailored solutions at Staffbase since December 2021. Prior to this role, Jon held positions as Advanced Technical Support Engineer and Technical Support Engineer, where responsibilities included leading support initiatives, training new team members, and ensuring customer satisfaction with a 100% CSAT score. Jon's background also includes time at Bananatag as a Technical Support Specialist, and leadership roles at TourRadar, where managerial tasks encompassed overseeing customer relations and collaborating with product teams to enhance user experience. Academic credentials include a Bachelor of Commerce (Honours) from Ryerson University, specializing in Hospitality and Tourism Management and Human Resources Management.